Shipping policy

Delivery times

Orders are packed within 1–2 working days. Delivery options, costs and estimated times for your address are shown at checkout.

Delivery is free on orders above €75.00. Below that, the charge for your address is shown at checkout.

Once your order ships you will get the courier name and a tracking number by email. You can also follow it on our order tracking page.

If a parcel arrives damaged, please photograph it and contact us within 48 hours at contact@urbanthreads.eu.